GDPR

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Privacy Policy

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data

It is the policy of Magique Galileo Software Ltd (MGSL) to safeguard and keep confidential the personal data of all our customers. We shall always observe, and ensure our staff strictly adhere to, all the requirements of the General Data Protection Regulation (GDPR).

All personal data collected by us will strictly adhere to the principles and requirements of the GDPR.

This privacy notice applies to personal information collected and processed by MGSL via its website www.magiquegalileo.com.

Changes to this privacy notice

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website – www.magiquegalileosoftware.com.

Collection and Use of Personal Data

Personal data will not be collected from a customer who is browsing this website. However, when you visit our site, a record of your visit may show your domain name, server address and the pages you have accessed. Such information will be used to update the statistics on the numbers of visitors to the site.

If you contact us using the link provided in order to request information in relation to the services provided by MGSL, or to request us to contact you directly you should be aware that any personal information that you supply will be collected may be used by us for the following purposes:

  • Recording and processing your request
  • Managing any aspect of the product and/or services requested
  • To develop new products and services and to review and improve current products and services
  • To improve the operation or our business and/or the services that we provide
  • To create and monitor any record of communications with you
  • For direct marketing communications to you in the future
  • To comply with legal and regulatory obligations, requirements and guidance

On what legal grounds are we processing your personal information

We rely on the following legal bases to use your personal data:

Where it is needed to provide you with our products or services, such as

  • Managing the products and services you receive from us, or any request for a new one
  • Updating your records, to contact you about your account
  • All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts etc.

Where it is in our legitimate interests to do so, such as

  • Managing your products and updating your records, to contact you about your account
  • To perform and/or test the performance of, our products, services and internal processes
  • To follow guidance and recommended best practice of government and regulatory bodies
  • For management and audit of our business operations including accounting
  • To carry out monitoring and to keep records of our communications with you and our staff
  • For direct marketing communications
  • Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations

To comply with our legal obligations

With your consent or explicit consent

  • For direct marketing communications

When do we share your personal information with other organisations?

We may share information with the following third parties for the purposes listed above:

  • Third party suppliers who are a part of providing your products and services such as back up and server hosting providers
  • Governmental and regulatory bodies

For how long is your personal information retained by us?

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
  • For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
  • Retention periods in line with legal and regulatory requirements or guidance

What are your rights under data protection laws?

Here is a list of the rights that you have under the GDPR. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.

  • The right to be informed about the processing of your personal information
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  • The right to object to processing of your personal information
  • The right to restrict processing of your personal information
  • The right to have your personal information erased (the “right to be forgotten”)
  • The right to request access to your personal information and to obtain information about how we process it
  • The right to move, copy or transfer your personal information (“data portability”)

Your right to object

You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us at the address below. Similarly, If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can contact us at:

The Data Protection Officer
Magique Galileo Software Ltd.
Room G12, Birchin Court
20 Birchin Lane
London
EC3V 9DU

Tel: +44 (0) 20 3713 4593
Email: support@magiquegalileo.com